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Privacy Policy

The front door to your home. Open, it invites and welcomes friends and family. Closed it provides privacy and security.

Information is a "door" which we should just as thoughtfully consider before opening or closing. By sharing our Privacy Policy, we hope to help you understand how information can create new opportunities for our customers, as well as to reassure you that we respect and honor customer requests to restrict and protect personal information.

Our perspective has always been and continues to be about enhancing our customers' experience before and after purchase…in store, online and ultimately, at home. Behind your front door.

Getting to Know You

When you make a purchase in one of our Crate and Barrel stores, join our gift registry, or answer one of our surveys, you may choose to give us basic information: name, email address, mailing address, ZIP Code, phone, and credit card numbers. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of customer service. When you visit our Web site, we may collect more information: your Internet service provider's address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.

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Getting to Know What You Like

We also gather customer information by taking note of the purchases you make. Think of it as a concierge service where customer preferences are remembered for future consideration. By looking at your purchases in context with marketing demographics or with information from companies whose products and services you may be interested in, it helps our buyers and merchandisers continue to seek out products and designs you may find relevant and unique. Likewise, other companies may also forward to us additional names, mailing addresses, and email addresses when we have news or product offerings that may be of special interest to their customers.

In order to serve you better, we may at times contract with other companies to help us process information. For instance, their assistance can help us better fulfill customer orders, manage and enhance customer data, and comply with postal regulations. For your security, these companies are bound by our non-disclosure agreements or contractual arrangements to provide privacy protection for your information.

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Information at Your Service

The personal information we collect is primarily intended to offer better customer service and to improve communications. The customer information from Euromarket Design's CB2 and Crate and Barrel brands is combined to provide greater security and inform customers of products and services that may interest them. When a purchased item is not immediately available, many of our customers appreciate receiving an email to update the status of their order. We also may need to contact customers by phone, postal mail, or email if questions arise regarding their orders.

When you shop at a Crate and Barrel store, order from our catalogues, or visit us online, it is also an opportunity for you to provide us with information and feedback that helps us continue to bring new ideas, unique products, and a creative approach to shopping for your home.

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Information Secure Under Lock And Key

We take all reasonable steps to protect our customers' personal information against loss, misuse, and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.


ABOUT SSL CERTIFICATES

When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact Crate and Barrel at 800.967.6696 to complete your purchase.

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Update Your Information

Updating your contact information is quick and easy. Just contact us, including your previous and current full name, mailing address, email address and phone number. Please understand updates may take from six to eight weeks to process from the date of request receipt.

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Information Sharing

Information sharing can provide a valuable type of consumer networking. By helping to make new connections and introduce new resources to our customers, you may discover new opportunities and products compatible with your interests and needs. With that end in mind, when you purchase an item, your customer information is shared with other select companies whose products and services you may find useful.

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Information Sharing Is Up to You

We appreciate and respect that not all customers may wish to benefit from the opportunity to share information with other select companies. If you do not want Crate and Barrel to share your customer information, please immediately contact us and we will remove your name from lists we share with other companies. After the six to eight week time period it takes to process your request, your information will no longer be shared. When contacting us, please clearly state your request, including your name, mailing address, email address, and phone number.

It is important to understand that with some companies or online partners, for example WeddingChannel.com, your information must be shared in order to receive their services. By agreeing to share information, our customers may have the opportunity to participate in a wider array of services and offerings.

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Remove Your Name From Our Lists at Any Time

To delete your name from the Crate and Barrel email contact list, please follow these simple email opt-out instructions. To request to have your name removed from the catalogue mailing list, please complete this quick catalogue opt-out form. To request to have your name removed from the catalogue mailing list, please complete this quick catalogue opt-out form. We appreciate your patience as it may take up to six to eight weeks to process your request from the date of receipt. When you make subsequent purchases at Crate and Barrel, you may provide contact information for customer service only, and request that your name not be forwarded to either mailing list.

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Protecting Children's Privacy

Crate and Barrel adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Children's Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.

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Cookies Are Served

"Cookies" are small amounts of data that are stored on your computer. They find their way to your browser via a Web server. They sound friendly and helpful because they are. They flag information about your activity on our Web site. This information helps us improve our site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers or other highly confidential information.

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Partnerships

We currently contract with several online partners to help manage and optimize our Internet business and communications.

We use CheetahMail to send emails that you have agreed to receive. Web cookies are used in those email messages and at our Web site to help us measure the effectiveness of those emails. You can "opt out" of this email cookie at any time by deleting your name from the CB2 email mailing list.

We also contract with Omniture to help us assess visitation to our CB2 site. To do this, we place small pixel tags and cookies on our site. While these do allow Omniture to track your visits, the data retrieved cannot be used for any reason without our authorization. To review their privacy policy, please go to www.omniture.com/en/privacy/policy. Although Omniture logs the information about your visit, we control how that data may and may not be used. You can opt out of this Web site analysis tool by clicking here.

We contract with third-party service providers to place our advertising messages on this and other websites. These providers may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry-standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, postal address, email address or any other personal information about the user. For more information about this practice, including privacy and confidentiality, please visit the following websites:

http://audiencescience.com/privacy.asp
http://acerno.com/policy.html
http://www.omniture.com/en/privacy/policy

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Links to Sites And Services

At times, we provide links our customers may be interested in. Crate and Barrel is not responsible for these sites. If you choose to explore these sites and services, we suggest that you carefully review their individual Privacy Policies.

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A Privacy Promise

DMA Member We support and adhere to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise." In so doing, we agree to comply with a customer's requests to not share their information with other companies or to contact them for marketing purposes by postal mail, telephone or email.

If at any time, as a customer, you believe Crate and Barrel is not committed to its Privacy Policy, please contact us. You may also contact the DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org.

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Privacy Policy Updates

Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site and in our stores. Once posted, the new policy will go into effect immediately, replacing any previously stated policy.

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Questions Anyone?

If you have any questions regarding our Privacy Policy, we will do our best to answer them. Here's how to contact us.

Phone:
Customer Service Department
800.237.5672
Monday - Sunday, 7 days a week

Email:
customer_service@crateandbarrel.com

Address:
Crate and Barrel
Customer Service Department
1860 W. Jefferson Avenue
Naperville, IL 60540-3918

Last Updated, August 1st 2010

© 2021 by TBG. All rights reserved. Website Design and Development Birchwood Group

Talavera Pottery, Mexican Pottery Dinnerware, Fine Mexican Pottery Gifts; Mexican pottery plates, bowls, platters, animals

  • Dolores Hidalgo- Talavera Pottery – Mexican pottery, dinnerware, tableware
  • La Reina - Multi-color Talavera Pottery; Cobalto - Blue and White Talavera Pottery
  • Hand painted Mexican Talavera Pottery plate
  • Dinner Plates, soup bowls, bread plates, salad bowls
  • Serving bowls, round bowls, Square bowls , Square Plates, platters, plates
  • Talavera animals, Talavera frogs, Talavera iguanas, Talavera salamanders
  • Talavera Antigua – “certified” Talavera products, Colonial Mexican Talavera Pottery
  • Talavera Pottery Gifts - cups, pitchers, plates, candle sticks, bowls
  • Talavera Fina - Fine Talavera pottery by Maximo Huerta
  • Hand thrown pottery from artisans in Puebla, Mexico
  • Handmade Mexican Pottery, Traditional Talavera Pottery

Artisan Copper Bowls and Copper Sinks

  • Hand hammered copper bowls
  • Solid copper bowls, oval copper bowls, round copper bowls
  • Handmade, hand hammered Mexican bathroom copper sinks
  • Handmade, hand hammered Mexican kitchen copper sinks, apron copper sinks, 60/40 copper kitchen sinks
  • copper sink fish pattern, copper sink Fleur de Lis pattern, oval copper sinks, round copper sinks

Handmade Mexican Jewelry, Taxco Silver Jewelry

  • Taxco handmade silver jewelry
  • Silver necklaces, silver bracelets, silver earrings, silver jewelry sets
  • Leather and silver jewelry, Angel Ortiz silver jewelry
  • Silver Pendant necklaces, Silver jewelry with semi-precious gems, peridot, amethyst, onyx
  • Pure 925 Sterling Silver Jewelry from Mexico
  • Hand cut , hand polished Mexican silver jewelry

Hand Blown Mexican Glassware

  • Colorful Mexican glassware; orange, turquoise, yellow, green
  • Clear hand blown Mexican bubble glass
  • Quality Mexican handblown glass
  • Beautiful colored Mexican glassware
  • Mexican Party glassware
  • Designer colored glassware, glassware gifts
  • Mexican bubble glass, iridescent bubble glass
  • Martini glasses, Cocktail glasses, wine glasses, stemless wine glasses
  • Mexican lead-free glassware: Barrel glasses, pitchers, margarita glasses, wine goblets
  • Margarita bubble glasses, Wine goblet bubble glasses matching glassware and pitcher sets
  • Hand-blown vases, Hand-blown hurricane lamps, hand-blown tea lights
  • Hand-blown swirl cordial glasses, cognac glasses, snifter
  • Lead free Mexican glassware